1. SCOPE OF CONTRACT.
The capitalized terms used in these Terms are defined in the final Section of these Terms.
If you do not agree to these Terms set forth herein or otherwise on the Platform, you must not Use it. We retain the right to change the content of the Platform or these Terms at any time and, each time you Use the Platform you agree that the current version of these terms is applicable and constitutes the agreement between you and Parkmobile. Any changes made to these Terms shall be effective immediately upon posting on our Site. Your continued Use of the Platform constitutes acceptance of the then current version of these Terms. Each time you Use our Platform, start or stop a Transaction and/or you provide us with information or data via the Platform, you are accepting and agreeing to the then current version of these Terms, which supersedes and replaces all prior versions of these Terms. You are responsible for checking our Site for the current version of these Terms or reading the current version of these Terms in the Platform.
This is not an agreement between you and any Transaction Entity, but is an agreement between you and Parkmobile, even if the Platform is accessed through a Transaction Entity website.
We provide the Platform for use by you solely for personal use, except as otherwise expressly agreed to by us in writing, at our sole discretion.
By your Use of the Platform, you stipulate that a violation of any of these Terms may result in irreparable harm to Parkmobile not compensable in money damages, such that, without limitation, injunctive relief shall be a necessary and appropriate remedy.
By your Use of the Platform or any component thereof, you stipulate that the Materials are owned by Parkmobile and are the Intellectual Property of Parkmobile.
Your Use of the Platform or any component thereof is conditioned on your agreement to accept, abide by, and be governed by these Terms.
Your continued use of the Platform is subject to your agreement to these Terms, as amended from time to time.
You also acknowledge and agree to the continued applicability of the Legal Notice to the Site and the Materials. As between the Legal Notice and these Terms, these Terms shall take precedence over the Legal Notice.
The Platform is intended for Use by users who are of the legal age to hold a driving license and enter into binding contracts. In any case, accounts of users under the age of 13 years will be cancelled and deleted by us, upon receiving notice.
2. OPENING YOUR ACCOUNT.
You can open your Parkmobile Account with Parkmobile by: downloading and installing the App; using the process provided on the Site (using Personal Pages); using our IVR System; or contacting Member Services. You may change settings and change, update, or delete any information you provide by using the App, the Personal Pages, the IVR System, or Member Services. Any settings changed or change, update, or deletion of information you provide, regardless of the method selected will be reflected both in the App and on your Personal Pages. Additional information on changing your Parkmobile Account settings and modifying or deleting information can be found in the Platform Guidance. Changing your setting or modifying or deleting information may prevent the Platform from providing its full functionality or may prevent it from operating at all.
The Platform may not be available in all locations. Your ability to use the Platform to initiate a parking session may be limited by the relevant Transaction Entity. We have no control over such limitations and we have no liability for any fees, charges, payments that are required by the Transaction Entity to use the Platform to start and pay for parking sessions in the areas controlled by such Transaction Entity and you acknowledge that such fees or charges may apply and that you are solely responsible for such charges and fees.
You can open your Parkmobile Wallet Account as provided in Section 34. Upon your opening of a Parkmobile Wallet Account, a binding contract between the you and Parkmobile is created whereby you unequivocally agree to adhere to these Terms, generally, and Section 34 in particular, without limitation, restriction, or qualification.
3. ACCESS TO PLATFORM/LIMITED LICENSE.
The Platform, the Materials, and Intellectual Property may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Parkmobile. Moreover, you agree not to download (other than page caching) or modify any portion of the Platform without Parkmobile's prior written approval, except as is expressly provided herein. Notwithstanding the foregoing, Parkmobile grants you a limited, nontransferable, nonexclusive, revocable license to make personal, noncommercial Use of the Platform in object code form. You are also granted a limited license to print copies of any Materials posted on the Platform or the Platform Guidance, but only for your personal, noncommercial use. Except as expressly provided herein, all Intellectual Property and rights are reserved.
The use of the Materials or any portion of the Platform on any other website or in any environment of networked computers is strictly prohibited without Parkmobile's advance written consent, which may be withheld in our sole discretion.
With respect the license to use the Platform as described herein, you agree to the following license terms and restrictions:
You shall not share with or assign, copy (except as expressly set forth herein), sublicense, transfer, lease, rent, sell, distribute, or otherwise provide to any third party (i) this license, (ii) the Platform; (iii) any Use of the Platform; or (iv) your rights under these Terms.
Other than as expressly set forth in these Terms, you shall not (i) modify, adapt, translate, duplicate, disassemble, decompile, reverse assemble, reverse compile, or reverse engineer, or take similar action with respect to the Platform or any component thereof for any purpose, or (ii) attempt to discover the underlying source code or algorithms of the Platform (unless enforcement of this restriction is prohibited by applicable law and then, only to the extent specifically permitted by applicable law, and then only upon providing us with reasonable advance written notice and opportunity to respond);
For the purpose of designing, modifying, or developing software or services similar in purpose, scope, or function to the Software, you shall not engage in competitive analysis, benchmarking, Use, evaluation or viewing of the Software or create any derivatives based upon the Software, whether for Customer's internal use or for license or for resale; and
You shall not permit any party, whether acting directly or on behalf of you, to breach or violate any of these License Restrictions.
In connection with any violation or breach of this Section 3.3, we may terminate your access to the Platform and your Parkmobile Account and/or Parkmobile Wallet without notice. Additionally, we have the right to commence legal action against you for damages and/or equitable relief in such instances.
4. YOUR USE OF THE PLATFORM.
You are responsible for providing and, agree to provide Parkmobile with, complete, correct, and accurate information about you when you open your Parkmobile Account and are responsible for to updating that information promptly after it changes. The details of your Parkmobile Account can be updated within your Personal Pages via the Site, the App, or by contacting Member Services. You are responsible for keeping your password and login information for the Site secret so that only you can access your Parkmobile Account's Personal Pages on the Site. The minimum requirements for a password in connection with the Platform can be found in the Platform Guidance. We are not responsible for any unauthorized access to your Parkmobile Account or Personal Pages. You agree to notify Parkmobile immediately of any unauthorized use of your Parkmobile Account or Personal Pages. Until you notify us of an unauthorized use of your Personal Pages, we will continue to process Transactions and charge them to your Payment Method.
Details on how to Use the Platform to start and complete a Transaction can be found in the Platform Guidance. You are responsible for correctly entering the (i) relevant parking zone number, which is indicated on the parking meters or signs nearest to the relevant parking space or can be found on the city-specific listing of parking locations on the Site and (ii) the license plate number of the vehicle you are parking. Additionally, when required, you are responsible for correctly entering your parking space number and your zone number. The parking zone number informs us of the rate to charge you for your parking and of any time restrictions on the amount of time you are permitted to park your vehicle in that zone (to the extent that such information is provided to us by the Transaction Entity). Use of the Platform does not guarantee you a parking space and you only activate the Services after you have found an available space. To correctly activate the Services when you have parked, you must input the necessary details required to activate your parking session.
Parking Restrictions shall take precedence over any information that you receive from Parkmobile (e.g., a prohibition on parking in a certain area). The Parking Restrictions apply to you when you park and your Use of the Platform does not in any way exempt you from complying the Parking Restrictions.
Parking rates vary as a result of parameters set by the Transaction Entity such as location, time of day, day of the week, special events, and the like and these variances are beyond our control and may not be reflected in the Platform in a timely manner. Increases or other changes to parking rates, changes to the Parking Restrictions or other parking variables, and/or the introduction of new Parking Restrictions are beyond our control and may not be reflected in the Platform in a timely manner. We pass all parking fees and charges through to you and we are not responsible for any parking rate variances, parking rate changes, or for any differences between the parking rates reflected in the Platform and the parking rates assessed by the Transaction Entity at the time of the parking session. You are solely responsible for determining the parking rates applicable to your parking session before commencing a parking session.
You are solely responsible for ensuring that you have properly activated the Platform for the relevant parking zone before you leave your vehicle unattended. In parking locations that allow for early deactivation of your parking session, it is your sole responsibility to deactivate your parking session (i.e., before you leave the parking location).
You are solely responsible for all Parking Penalties. You are solely responsible for resolving with the relevant authorities any issues that you may have regarding Parking Penalties.
You are solely responsible for all fees or charges you incur in connection with your use of your mobile device with the Platform, including but not limited to, data usage, texting, overages, per-minute charges, roaming, and other telecom charges and you acknowledge that such fees or charges may apply and that you are solely responsible for such charges and fees.
If you are dissatisfied with any of these Terms, or if the Platform is not as described, does not include expected functionality, fails to operate, fails to operate error free, is unavailable to complete Transactions, or does not otherwise meet your needs or expectations, your sole and exclusive remedy is to delete your Parkmobile Account and delete and/or un-install the App.
More detailed information on how to Use the Platform can be found in the FAQ section of Site which can be accessed via the Site or the App.
5. PERMIT PURCHASE POLICY.
We provide consumers with opportunities to purchase Permits from relevant Transaction Entities. A Permit serves as the official confirmation of your purchase of a particular item offered for sale by our Transaction Entities, which may be, for example, Event parking, daily parking, monthly parking, reservations, or transportation.
Transaction Entities, not Parkmobile, set the Permit prices, maintain the parking space inventory or vehicle capacities, as applicable. Policies set forth by Transaction Entities may prohibit us from issuing exchanges or refunds after a purchase has been made or to replace lost, stolen, damaged or destroyed Permits and you will be subject to the rules, policies, and terms of the relevant Transaction Entity. When you receive your Permit, please keep it in a safe place. Please note that direct sunlight or heat can sometimes damage Permits.
The Permit will be in the form of a physical permit mailed to you, an electronic print-at-home Permit emailed to you, or a digital image that can be displayed from your compatible device, as applicable. Transaction Entities will reject any entry attempt made with any document other than the actual Permit. For example, any confirmation page or email you present may not be accepted and you will be subject to any charges established by the Transaction Entity. No refunds will be issued by us for unused Permits.
If Permits are delivered by physical means, please allow enough time for the delivery of your Permit. If you have selected delivery by United States Postal Service (USPS) standard mail, please allow 7-10 business days after your order is placed to receive your Permit. If you selected FedEx, please allow at least three (3) business days for delivery. Permits sent via USPS or FedEx packages can be sent only to the verified billing address within the U.S. cannot be sent to Canada or to any other country. The foregoing are approximate times, and Parkmobile is not responsible for deliveries that take longer. If you have not received your Permit(s) within 48 hours prior to an Event, please contact Member Services.
Permits purchased less than seven days prior to an Event may also be available for pick up at the Event venue and/or the on-site office prior to the day of the Event. Unless otherwise specified for a particular Event on an Event site, Permits will not be available for purchase or pick-up on the day of an Event. Valid ID and the credit card used for purchase must be presented upon pick-up.
Permits purchased on Event websites may be subject to service fee(s) and/or processing fee(s) which may not be refundable as provided in the policies on the Event website.
Before purchasing Permits, carefully review your Event details, such as date and time. If you are turned away from a parking location or transportation vehicle, as applicable, while in possession of a valid Permit for any reason (except for your error, the cancellation of the Event, or your failure to follow and abide by the applicable rules and regulations), please contact us. We will endeavor to refund to you the Permit price less the non-refundable payment processing fees, if any. In the case of permit refunds, it may take several weeks for a Transaction Entity to process a refund.
Occasionally, Events are cancelled or postponed by Transaction Entities due to weather conditions or situations affecting the staff, entertainment, or audience. When this occurs, Parkmobile will endeavor to help you receive a prompt refund of the Permit price and associated service fee if applicable (per order payment processing fees are not refundable); however, the rules for refunds, including amount, time, notice requirements, and refund timing are those dictated by the Transaction Entity. If an Event is cancelled, please contact us for any available information on receiving a refund. If the Event was moved or rescheduled, the Transaction Entity may set refund limitations. Contact us for exact instructions, to the extent provided to us by the Transaction Entity. Please make sure to provide your Parkmobile order ID number so we can expedite your refund if applicable.
When purchasing Permits, you are typically limited to a specified number of permits for each Event. This amount is included on the unique Event page and is verified with every Transaction. This policy is in effect to discourage unfair Permit buying practices. All orders are tracked by name, address and credit card number. Orders for more than the stated limit will be voided and the charges may not be refundable.
6. COMPANY ACCOUNTS. You can open a Company Account (fleet account) for a monthly fee that is calculated on a per vehicle basis for all vehicles managed under the Company Account. The assessed monthly fees automatically enroll you in a Company membership (as described below) and the only way to stop the assessment of the monthly fees is to cancel the Company Account. More information about opening a Company Account can be found in the Platform Guidance.
You agree to pay all Transaction Charges together with all other fees, charges, or assessments of any kind related to Transactions, if any.
You are responsible for all Transactions initiated using your Parkmobile Account and the related Transaction Charges. If you permit another person or persons to access or use your Parkmobile Account (individual or corporate), we will treat this as if you have authorized such use and you will be liable for all Transactions incurred by those persons using your Parkmobile Account.
Parkmobile shall process the amounts due for Transactions by charging against your Payment Method at the time of your Transaction. If do not have at least one valid Payment Method with all necessary Payment Information, we may immediately suspend or block your ability to complete a Transaction. If your Payment Method is declined your you will not be able to start a parking session and you Parkmobile Account may be blocked or terminated. Additionally, Parkmobile reserves the right to transfer the claims for unpaid Transaction Charges to third parties. As provided in Section 35, when we Replenish your Parkmobile Wallet Account (if you have one), we obtain the necessary funds by charging against your Payment Methods.
You are responsible for all for promptly updating all Payment Information in the event of any changes. We will have no liability for your inability to complete Transactions as a result of incorrect or outdated Payment Information.
Not all parking locations or Transaction Entities accept all Payment Methods. We have no liability for any Transaction that is rejected because the Payment Method(s) you registered are not accepted at a particular location. You should register more than one Payment Method to avoid being declined at a particular parking location.
A Transaction Entity or parking location may require you to enroll or register for a Required Payment Method and may only accept such Required Payment Method. Some Required Payment Methods may be provided exclusively by or be proprietary to a particular Transaction Entity and may incorporate terms and conditions related to the Transactions with the Transaction Entity such as cancellation and refund policies. We have no control over any requirement imposed requiring the use of a Required Payment Method. You are solely responsible for understanding the terms and conditions of any Required Payment Method both as they relate to the use of the Required Payment Method and to all related Transactions. We have no liability in any respect for your enrollment or registration for a Required Payment Method and/or your use of a Required Payment Method. Any questions about or disputes with respect to a Required Payment Method are required to be directed to the provider of the Required Payment Method and/or to the Transaction Entity requiring the Required Payment Method.
You may have opportunity to designate a preferred Payment Method in the Platform. If your preferred Payment Method is declined for any reason, the Platform will automatically select another Payment Method that you have registered to complete the Transaction or Replenish your Parkmobile Wallet Account (if you have one). This process will continue until a registered Payment Method is found through which the Transaction can be completed with all Transaction Charges being paid or the Replenishment can be completed. We have no liability for any transaction fees, insufficient funds charges, or any other fee, penalty, or charge that is assessed as a result of charges made to any your registered Payment Methods. You shall remain fully liable to us for the amount of any outstanding Transaction Charges.
You are subject to any applicable terms, conditions, restrictions, refund policies, and other requirements of any Payment Provider related to the Payment Method and we have no liability for any transaction fees, insufficient funds charges, or any other fee or charge that is assessed by a Payment Provider in connection with your use of such Payment Provider for Transactions.
Parkmobile may choose to aggregate transactions under the rules set forth by Visa and MasterCard or other Payment Providers for small transactions. Aggregation means your transactions may be grouped and submitted together rather than processed individually. Under current rules, (i) aggregation may be over a period of 72 hours with a maximum value of $15 USD and (ii) a pre-authorization of up to $15 USD may be placed on your debit card which may reduce the funds you have available for your use. Any additional funds not used to complete your Transaction will be released after 72 hours.
A history of your Transactions, indicating the parking locations, times and Transaction Charges is accessible by you from your Personal Pages on the Site. If you require a printed invoice, you can print it from your Personal Pages on the Site. Alternatively, if you wish to receive an invoice by mail, you may request one from Member Services, and we will provide you with one, subject to a processing fee.
If, in good faith, you dispute any Transaction Charges, you must provide us written notice of the dispute, and to the applicable Transaction Entity, if any, within thirty (30) days of the Transaction (or such shorter notice requirement of that Transaction Entity). Your failure to comply with this procedure shall constitute your approval of such fees. You will reimburse us for all costs of collection, including reasonable attorneys' fees. You will pay interest on all amounts not paid when due at the rate of 1.5% per month, or the highest lawful rate, whichever is less.
With respect to reserved parking:
The Transaction may be subject to service fee(s) and a non-refundable per order payment processing fee.
There will be no fee administered for any cancellation of a reserved parking event up to three (3) hours prior to the scheduled parking event, provided, however, that the rules for a reserved parking event cancellation dictated by the Transaction Entity may require a longer notice period.
There will be a service fee equal to fee 100% of the original reservation price administered for any cancellation within three (3) hours (or such other time period as dictated by the Transaction Entity) of the scheduled reserved parking event, or if you do not utilize the scheduled reserved parking. The fee will be charged against your Payment Method.
We may not be able to refund the Transaction Charges you pay through Parkmobile because Parkmobile is merely a pass-through and tracking functionality for parking fees and the parking fees are paid directly to the Transaction Entity for the location in which you park.
We don't have the access or ability to reverse, modify, or cancel transactions or to partially or fully refund the fees the Transaction Entity has collected. In cases where you have a dispute with a Transaction Entity or another request, you will need to contact the Transaction Entity directly and we encourage you to do so.
Only authorized members of the call center and facility managers can authorize a refund for any amount of Transaction Charges. In connection with an authorized refund, we will endeavor to submit and process within 72 business hours of your request.
8. CONTRIBUTIONS TO THE PLATFORM. You acknowledge that any User Content you provide to the Platform may be available on the Site or otherwise be public. To the extent that there are opportunities for users or other third parties to contribute content to the Platform, we cannot preview such content before it appears and we are not liable or responsible for any User Content or content from third parties. You shall not provide illegal or prohibited User Content, including User Contact containing, among other things, unlawful, fraudulent, threatening, abusive, libelous, defamatory, indecent, obscene, pornographic or otherwise objectionable materials. We may remove any User Content from the Site for any reason or no reason. If you discover this kind of material on the Site, please notify us via the “Contact Us” form on the Site or contact Member Services. We will investigate your claim and may then take the actions deemed appropriate.
9. USER CONDUCT. By Using the Platform, you make the material representations, upon which you wish Parkmobile to rely, that you will comply with these Conduct Rules as set forth in this Section. In connection with any non-compliance with, violation of, or breach of these Conduct Rules, we may terminate your access to the Platform and your Parkmobile Account without notice. Additionally, we have the right to sue you for damages in such instances.
You will not Use the Platform in an unauthorized manner, or in a manner which violates any legal or regulatory proscription or duty, including, without limitation, violating Parkmobile's Intellectual Property rights or the Intellectual Property rights of any third party;
You will not Use the Platform in a way that violates any rules or requirements set forth in these Terms, in any portion of the Platform, or in the Platform Guidance;
You will not utilize the Platform in a manner that is harmful to Parkmobile or any other person or entity;
You will not utilize any information that you gained as a result of using the Platform to illegally or improperly violate another person's or entity's privacy rights or rights to the protection of personally identifiable information;
You will not Use any of Parkmobile's Marks as metatags on other websites or otherwise use Parkmobile's Marks for your own advertising or pecuniary gain, including without limitation utilization as Google AdWords;
You will not Use the Platform in regard to any commercial activities, advertising or sales without the prior written consent of Parkmobile, which may be unreasonably withheld;
You will not upload any virus, malware, or other program or agent to damage the Platform in any way
You will not use any robot, spider or other intelligent agent software or device to access or monitor the Platform in any manner;
You will not Use the Platform, transmit to or through the Platform, or post User Content (i) for any unlawful purpose, or (ii)which consists of any content or information that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, indecent, obscene, pornographic, or otherwise objectionable information, images, or content;
You will not restrict any other user from properly using the Platform, including without limitation, by way of "computer hacking" or other attacks, or otherwise altering the software or functionality of the Platform and its underlying programs;
You will not imply that any of your public statements are endorsed by Parkmobile, including those made in social media, that you are otherwise associated with Parkmobile in any manner, or that your statements, opinions, or views reflect those of Parkmobile;
You will not Use the Platform if you have been temporarily or indefinitely suspended from your Use of the Platform;
You will not transmit any material, nonpublic information about any person or entity without the proper authorization to do so;
You will not transmit any advertisements, solicitations or any unsolicited communication without Parkmobile's express permission to do so;
You will not cover or obscure any advertisements located within our Platform;
You will not revise, modify, reverse engineer or in any way alter any portion of the Platform or its contents or underlying technology;
You will not "frame" or "mirror" any part of the Platform;
You will not utilize any device to enable him to circumvent the structure of the Platform and/or spam or flood the Site;
You will not collect any information about visitors to the Platform without Parkmobile's express permission to do so;
You will not deliver to or through the Platform, or provide links to any postings outside the Platform without the prior written permission of Parkmobile, including, without limitation, to any materials which are deemed, in Parkmobile's sole discretion to be harmful, lewd, obscene, violent, insulting, threatening, hateful or otherwise objectionable;
You will not impersonate any other person and/or falsely state or otherwise misrepresent that you have an affiliation with any other person or entity, or otherwise mislead, deceive or defraud Parkmobile or any other party;
You will not create a database utilizing any information found within the Platform or the Materials;
You will always drive vigilantly, safely, and prudently according to road conditions and in accordance with all traffic laws while using the Platform. The following requirements are not the only rules or practices which pertain to vigilant, safe, and prudent driving and, our failure to include a rule or a practice is not to be taken as a consent or suggestion that the violation of such rule or a practice is acceptable:
While driving, it is forbidden for you to non-verbally interact with the Platform or use the Platform in a non-verbal manner for any purpose other than navigation to a parking venue (so long as such interaction does not distract your attention from the road or interfere with safe driving.
Using the Platform to conduct searches, parking transactions, purchases, or payments is only to be done after you have stopped your vehicle in a safe location and appropriate location as permitted by law.
Using the Platform to conduct searches, parking transactions, purchases, or payments may be done by your passenger, provided it does not distract your attention to the road and does not interfere with safe driving;
You are at least 13 years of age and you are authorized to provide information to Parkmobile through the Platform, install the Platform, and open a Parkmobile Account;
You understand that Parkmobile will not provide any refunds, credits, benefits, or other compensation for any discontinued component or functionality of the Platform or discontinuance of the Platform itself;
You agree not to reproduce, duplicate, copy, sell, resell, modify or exploit for any commercial purposes any portion of the Platform, including, without limitation, access to the Platform or any of the Materials, Marks or Intellectual Property; and
You acknowledge and agree that your representations hereunder shall survive termination of your Parkmobile Account, licenses hereunder, or Use of the Platform.
10. INTELLECTUAL PROPERTY
Our Intellectual Property is the sole property of Parkmobile and its Affiliates or other representatives (as applicable) together with the goodwill associated therewith. Other than as expressly set forth herein, you are not authorized to use our Intellectual Property or any variations thereof. Other than as expressly set forth herein, Parkmobile does not grant to you any express or implied ownership or other rights to any Intellectual Property and all such rights are retained by Parkmobile and its Affiliates. You are liable for any and all damages of every kind resulting from any infringement by you of our Intellectual Property rights.
We are the sole owner of any derivatives, new versions, enhancements, updates, changes, etc. of our Intellectual Property, even if wholly or partially based upon your ideas, comments, suggestion, questions, requests, and the like.
Portions of Platform may provide you and other users with an opportunity to post and exchange information, ideas and opinions. Be advised that such postings do not reflect the views of Parkmobile. In no event shall Parkmobile assume or have any responsibility or liability for such user postings or for any claims, damages or losses resulting from any other user posting.
You hereby represent and warrant that you have all necessary rights in and to User Content you provide to or through the Platform and that neither your provision of User Content nor the User Content itself will infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
11. COPYRIGHTS AND MARKS; RESTRICTIONS ON USE.
The Materials on the Site and in the Platform are copyrighted by Parkmobile, its Affiliates, and its third party licensors, whether explicitly marked or not, under United States and international copyright laws and are subject to other intellectual property and proprietary rights and laws. Such Material is protected under United States and international copyright, trademark, unfair competition laws, and similar laws. Such Material may not be used, copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale or redistributed in any way without the prior written permission of Parkmobile, with the sole exception that you may print copies of the Materials for your own personal, noncommercial use.
The Marks may not be used, copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale or redistributed in any way without the prior written permission of Parkmobile, with the sole exception that you may print copies of the Marks for your personal, noncommercial use and provided that you: (1) maintain all copyright and other intellectual property notices together and intact with any information or content; (2) do not modify or otherwise alter any information or content; and (3) do not expressly or implicitly suggest an association with any services, product, brands or affiliates through the use of any information or content. You may not change or delete any author credit, trademark, Mark, legend, proprietary or copyright notice. You must follow and observe all additional copyright notices or other restrictions contained in any parts of the Platform, including the Legal Notice.
Nothing contained in this Section will in any way limit the similar provisions contained in the Legal Notice.
12. COMMUNICATIONS. Any communications, including, without limitation, e-mails, pictures, audio clips, videos, graphics and/or other material sent directly, or by carbon copy or otherwise from you to Parkmobile or any of its officers, employees or agents and any postings to the Platform shall become Parkmobile's property upon the transmission of the same. You grant the perpetual and irrevocable right to us to both publicly or nonpublicly utilize the same, including the identifying information contained therein, in any manner whatsoever, at no charge.
As part of your Use of the Platform, Parkmobile may send reminders, alerts, or critical Platform-related notifications via Messaging. Parkmobile may use one or more of the following carriers for SMS message delivery: Cellular One Dobson, Centennial Cellular Corp, Sprint, Verizon Wireless, RCC – Unicel, Virgin Mobile USA, Boost, T-Mobile, Cincinnati Bell, AT&T, ALLTEL, and U.S. Cellular and other and future carriers.
You may set up Messaging via your Personal Pages or the App. By agreeing to these Terms and Conditions, you certify that you are the account holder of the mobile phone number provided to Parkmobile or that you have the account holder's express permission to use the specified mobile device to receive Messaging about Transactions or your Parkmobile Account from Parkmobile and other information related to your mobile device account or GPS location.
With each parking session, you may receive Messaging relating to your parking session or other Parkmobile service communications.
You acknowledge and agree that the reception of Messaging is not 100% guaranteed and that you are responsible for the timely activation or deactivation of a Transaction. You further acknowledge and agree that the reception of Messaging is dependent on the operation, status, and coverage of your mobile device and your telecommunications service provider and/or internet service provider. Parkmobile shall have no responsibility or liability for the damages and costs incurred by your not receiving Messaging on time or by the insufficient operation of your mobile network, mobile phone company and/or internet service provider.
You may opt out of receiving of SMS, email, or push notifications by making changes to your Personal Pages or via the setting in the App (in the case of push notifications you can only choose to stop receiving them within the settings for your mobile device) and the Platform Guidance includes helpful information, guides, instructions, etc. for to opting out. You may not opt out from receiving certain in App messages related to Platform operation. Other opt out options include:
To stop the messages from coming to your mobile device, you may opt out of receiving SMS by texting the word “STOP” to 69646. You will then receive a one-time opt-out confirmation text message, and after that, you will receive no future SMS messages;
For questions or assistance in receiving or opting out of receiving SMS text messages or email notifications you may text us at any time from your mobile device by texting the word “HELP” to 69646. The Platform Guidance also has helpful information and guides for opting out.
In certain situations, outs may limit the functionalities of the Platform or render it inoperable
When you open a Parkmobile Account, the Platform automatically enrolls you in our basic membership, which carries no monthly fees and has the Memberships Rights related thereto. When you open a Company Account, you are automatically enrolled in our company membership for a fee that is assessed based upon the number of vehicles managed under the Company Account.
Preferred or company memberships have the Memberships Rights related thereto. You may change your membership from basic to preferred at any time by accessing your Parkmobile Account on the Site. Company memberships cannot be changed to any other type of membership.
By selecting a membership level for which a monthly fee is charged, you authorize us to charge your Payment Method for any applicable monthly membership fee. Each membership renewal period is for one month. We will automatically renew your membership on the 1st day of each month and will charge any associated membership fees at that time. Membership changes, change requests and/or Parkmobile Account cancellation requests received after the first day of the month shall take effect immediately upon processing of your request, but the membership fee assessed for the current month will not be refunded or prorated. Parkmobile requires a reasonable amount of time to process your membership change or cancellation request.
We may, without notice, change, restrict, or delete any Membership Right at any time.
You may cancel your Parkmobile Account, and thereby membership at any time, by sending your request to Member Services.
Failure to use or cancellation of your Parkmobile Account does not make you eligible for a refund of past or current membership fees. No refunds will be given for a failure to utilize your Parkmobile Account during the membership term.
15. ELECTRONIC DELIVERY. You agree and consent to the Electronic Submission of all communications, confirmations, consents, acknowledgements, agreements, amendments, documents, policies, notices, information, data, and disclosures that we provide one another in connection with your Use of the Platform, your Parkmobile Account with us, your Parkmobile Wallet Account with us, and your use of our Services. You agree to the Electronic Submission of any and all Platform, Parkmobile Account, or Transaction information, including without limitation:
Parkmobile Account and Parkmobile Wallet Account activation, details, and information;
Personal Page details and information;
Transaction receipts, confirmations, cancellations, and related information;
Parkmobile Account and Parkmobile Wallet Account statements, reconciliations, charges, debits, refunds, credits, history, and related information;
Platform Guidance and any changes of any nature thereto and new versions thereof;
Any other Platform, account, or Transaction information, acknowledgement, documentation, or consent.
All communications, including notices, shall be deemed effective upon the proper initiation of such Electronic Submission. We both stipulate that Electronic Submissions pursuant to this Section are in compliance with and governed by the E-SIGN Act and are deemed to effective submissions or deliveries of the items described in this Section.
16. NOTICES TO PARKMOBILE. All notices or other communications to Parkmobile, if any, that are to be given under these Terms must be in writing, which shall be given by delivery to the address set forth below by way of either personal delivery, certified mail, return receipt requested, two-day mail or overnight mail by a commercial carrier. Notices to Parkmobile shall be deemed given only upon receipt. Notices to Parkmobile may also be given by electronic mail to Member Services, provided that it is followed by an exact copy by either regular mail, personal delivery, certified mail, return receipt requested or two-day mail or overnight mail by a commercial carrier to the same addresses set forth above. Such notice shall be deemed effective twenty-four (24) hours after the message was sent, if no "system error" message or other notice of nondelivery is generated. Notices to Parkmobile shall be addressed as set forth below unless we change it in the Platform Guidance or by updating these Terms. The physical address for giving notice to Parkmobile is Parkmobile LLC 1100 Spring St. NW, Suite 200, Atlanta, GA 30309.
17. INDEMNIFICATION. You agree to indemnify, hold harmless and defend Parkmobile with respect to any claim, demand, cause of action, debt, liability, damages, costs or expenses, including reasonable attorney's fees and expenses of Parkmobile's selected attorneys, arising from any third-party claim against Parkmobile relating to (i) your violation of law, ii) your infringement or violation of any Intellectual Property or similar proprietary rights of any person or entity; (iii) any noncompliance with or violation of the Conduct Rules or License Restrictions; (iv) any User Content provided by you; (v) your improper or illegal Use of the Platform; (vi) any act or omission or willful misconduct of yours; (vii) any breach of any of your representations, warranties, or covenants made herein; and (viii) any failure by you to comply with these Terms.
18. ATTORNEYS’ FEES. If we undertake any action to enforce these Terms, we will be entitled to recover from you, and you hereby agree to pay, any and all attorneys’ fees and any cost of litigation, in addition to any other relief at law or in equity to which we may be entitled. In such event, we shall be entitled to recover all costs including both actual pre-judgment and post-judgment attorney's fees and costs, involved directly or indirectly in our enforcement efforts, whether or not we do so through institution of formal legal proceedings.
You explicitly agree that your Use of the Platform or the Materials is at your own and sole risk. You also understand and agree that any Materials or other data, content, or information downloaded or otherwise obtained through your Use of the Platform are obtained at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from such download. You understand that Parkmobile cannot and does not guarantee or warrant that files, including the Materials, available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. Parkmobile makes no warranty regarding any use of confidential or private information that you may provide. Parkmobile makes no commitment to update the information found on or in the Platform or Materials. No warranty and/or representation will extend to any third person.
EXCEPT AS SPECIFICALLY AND EXPRESSLY SET FORTH IN THESE TERMS, THE PLATFORM AND MATERIALS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS, WITHOUT WARRANTY OF ANY KIND AND PARKMOBILE DISCLAIMS THAT THE FUNCTIONS CONTAINED IN THE PLATFORM OR THAT WHICH IS CONTAINED IN THE MATERIALS WILL: MEET YOUR REQUIREMENTS, NEEDS, OR EXPECTATIONS; BE RELIABLE, ACCURATE, SECURE, COMPLETE, OR WHOLE; OPERATE DEFECT OR ERROR FREE OR IN A TIMELY OR RELIABLE WAY. WE DO NOT WARRANT OR COVENANT THAT ANY DEFECTS OR ERRORS ASSOCIATED WITH THE PLATFORM WILL BE CORRECTED. EXCEPT AS SPECIFICALLY AND EXPRESSLY SET FORTH IN THESE TERMS, THERE ARE NO OTHER WARRANTIES, CONDITIONS, OR REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED BY STATUTE, OPERATION OF LAW, TRADE USAGE, COURSE OF PERFORMANCE OR DEALING OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, FITNESS FOR A PARTICULAR USE, NONINFRINGEMENT, TITLE, ACCURACY, QUALITY OF INFORMATION, QUIET ENJOYMENT, OR COMPLETENESS; ALL SUCH WARRANTIES BEING SPECIFICALLY AND FULLY DISCLAIMED BY PARKMOBILE. WE FURTHER DISCLAIM ANY LIABILITY TO YOU FOR ANY THIRD PARTY CHARGES, INCLUDING, BUT NOT LIMITED TO, DATA USAGE, OR TELECOM CHARGES FOR DEVICES USING THE PLATFORM. WE DO NOT WARRANT THAT PLATFORM WILL WORK ON YOUR MOBILE DEVICE, WITH YOUR OPERATING SYSTEMS, OR WITH ANY OTHER SOFTWARE INSTALLED ON YOUR MOBILE DEVICE. OTHER WRITTEN OR ORAL REPRESENTATIONS OR AFFIRMATIONS OF FACT, INCLUDING BUT NOT LIMITED TO, STATEMENTS FROM PARKMOBILE OR ANY OTHER SOURCE REGARDING THE PERFORMANCE OR FEATURES OF THE PLATFORM OR SERVICES THAT ARE NOT CONTAINED IN THESE TERMS. SHALL NOT IN ANY WAY BE BINDING ON PARKMOBILE, CREATE ANY OBLIGATION OR WARRANTY, AND ARE HEREBY EXPRESSLY DISCLAIMED. SOME JURISDICTIONS DO NOT ALLOW THE ELIMINATION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
We are not responsible for the conduct of other users, whether online or offline. Under no circumstances shall Parkmobile be responsible for any loss or damage, including, without limitation personal injury or death, resulting from the use of the Platform by you or other users or the conduct of any other users, whether online or offline.
We are not responsible for damage by fire weather, or other Act of God; theft or other criminal activity; mechanical defects; accidents; Using the Platform, whether in-motion or at rest; or for any articles left in your vehicle.
Parkmobile is not responsible for any Parking Penalties you incur or receive, even if the Platform was Used in connection with a Transaction. You are solely responsible for resolving with the relevant authorities any issues that you may have regarding Parking Penalties.
If you authorize Parkmobile to contact the relevant authorities on your behalf regarding your Parking Penalties, you acknowledge and agree that, in such cases, Parkmobile may provide all or a portion of your personal details to the relevant authorities as such is needed to resolve your Parking Penalties. In addition, in the event that you fail to pay any amounts owing for Transactions or Parking Penalties (whether due to a declined credit card or other circumstances), then Parkmobile, upon the reasonable request of the relevant authorities, may provide all or a portion of your personal details to such authorities, which you acknowledge and agree that they may use solely for purposes of collecting or attempting to collect any unpaid amounts owed by you.
THE PERFORMANCE OF THE PLATFORM CAN VARY DUE TO SEVERAL FACTORS, INCLUDING WITHOUT LIMITATION: SPECIFIC MOBILE DEVICE MODEL LIMITATIONS AND CAPABILITIES; MOBILE DEVICE SERVICE PROVIDER NETWORK LIMITATIONS AND CAPABILITIES; MOBILE DEVICE MULTI-TASKING; MOBILE DEVICE MEMORY; GPS "LOCK" TIME, AVAILABILITY, AND ACCURACY; MOBILE DEVICE SETTINGS; MOBILE DEVICE STATUS; INTERNET AVAILABILITY; AND PLATFORM AVAILABILITY, OPERABILITY, OR ERRORS. PARKMOBILE MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE PERFORMANCE, OPERABILITY, OR AVAILABILITY PLATFORM.
Your sole and exclusive remedy for any breach by us of any term or condition set forth in these Terms is to cease to Use the Platform, un-install the App, and terminate your account.
21. LIMITATION OF LIABILITY.
WE ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, MOBILE DEVICE, OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, INSTALLING, USING, OR BROWSING IN THE PLATFORM OR YOUR DOWNLOADING OF ANY MATERIALS. WE ASSUME NO RESPONSIBILITY FOR AND ARE NOT LIABLE FOR: (A) DATA CHARGES IN CONNECTION WITH THE USE OF THE PLATFORM ON YOUR MOBILE DEVICE, (B) ANY FAILURE, DELAY OR INABILITY TO USE ANY COMPONENT OF THE PLATFORM, (C) ANY TRAFFIC VIOLATION OR CITATION OR PARKING PENALTY, (D) ANY DAMAGE TO YOUR VEHICLE WHILE PARKED, (E) ANY AUTOMOBILE OR OTHER MOTORIZED VEHICLE ACCIDENT.
EXCEPT WHERE SPECIFICALLY REQUIRED BY LAW, (A) IN NO EVENT SHALL PARKMOBILE BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, REVENUE, DATA, OR DATA USE OF ANY KIND AND (B) THE MAXIMUM AGGREGATE LIABILITY OF PARKMOBILE SHALL BE LIMITED US $10.00 IN THE AGGREGATE, IN EITHER CASE WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND ARISING OUT OF OR RELATED TO THE AGREEMENTS OR THE USE OF THE PLATFORM AND MATERIALS, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN OUR SOLE DISCRETION, IN ADDITION TO ANY OTHER RIGHTS OR REMEDIES AVAILABLE TO PARKMOBILE AND WITHOUT ANY LIABILITY WHATSOEVER, PARKMOBILE AT ANY TIME AND WITHOUT NOTICE MAY SUSPEND, RESTRICT, OR TERMINATE YOUR ACCESS TO ANY COMPONENT OF THE PLATFORM.
SOME STATES DO NOT ALLOW LIMITATIONS OF LIABILITY, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
22. RELEASE. BY USING THE PLATFORM AND/OR THE MATERIALS, YOU HEREBY RELEASE, REMISE AND FOREVER DISCHARGE AND GIVE UP ANY AND ALL CLAIMS WHICH YOU MAY HAVE AGAINST PARKMOBILE, WHICH NOW OR HEREAFTER ARISE FROM, RELATE TO OR ARE CONNECTED WITH THE USE OF THE PLATFORM, SERVICES, AND MATERIALS. YOU FURTHER WAIVE, RELEASE AND GIVE UP ANY AND ALL CLAIMS AND DEFENSES ARISING FROM OR RELATING TO ANY ACT, EVENT OR OMISSION. THIS INCLUDES, WITHOUT LIMITATION, ANY CLAIM WHICH COULD BE ASSERTED NOW OR IN THE FUTURE UNDER (I) THE COMMON LAW; (II) ANY OF THE PARKMOBILE POLICIES, PRACTICES, OR PROCEDURES; AND/OR (III) ANY FEDERAL AND/OR STATE STATUTES OR REGULATIONS.
23. AUTHORIZED PERMISSION FOR USE. You shall be considered an entity if the individual accessing the Platform is doing so on behalf of an entity or is utilizing that entity's computer system in connection with a task (either paid or unpaid) for that entity. If you are an entity, the person using the Platform on its behalf hereby makes the material representation, upon which you wish Parkmobile to rely, that you are authorized to bind that entity to these Terms, as well as any other obligations imposed or undertaken through Use of the Platform.
24. PARKMOBILE TERMINATION. Without limiting other rights or remedies set forth in these Terms or as otherwise available by law or in equity, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your access to the Platform, including the Site, in whole or in part: (a) if you breach the Agreements; (b) if we are unable to verify or authenticate any information you provide to us, should we elect to engage in such verification; (c) if we otherwise determine, in our sole discretion, that termination is appropriate. We may also cancel your Permit order under the same circumstances. If we terminate your access to the Platform, we are also terminating the license granted hereunder. Parkmobile is not required to provide any refund to you if you are terminated because you have violated these Terms.
25. APPLICABLE LAW, JURISDICTION AND DISPUTE RESOLUTION.
You agree that these Terms and the Agreements and all disputes arising thereunder, related hereto, or related to the Use of the Platform or Materials will be governed by and construed in accordance with the laws of the State of Georgia, USA, excluding its principles of conflicts of law and the private international law rules.
If we believe that you have taken actions that breach, violate or are inconsistent with these Terms, or violate the rights of Parkmobile or another party and believe that money damages will not provide a sufficient remedy to Parkmobile, you agree that monetary damages may not provide a sufficient remedy to Parkmobile and you consent to injunctive or other equitable relief for such violations. Parkmobile may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity.
Neither you nor we may institute a suit regarding any dispute, whether directly or indirectly related or collateral to these Terms or the Use of the Platform without first complying with this Section 25.3.
All claims or disputes between the parties, shall be submitted to arbitration administered by a mutually acceptable arbitrator affiliated with the American Arbitration Association whose rules and guidelines shall apply. The arbitration proceedings shall be in English. Without limitation, any dispute over the arbitrability of a matter shall be specifically reserved for the arbitrator to exclusively hear, and shall not be submitted to a court. The arbitrator shall have the authority to award any remedy or relief that a court of the State of Georgia could order or grant.
Service of the written notice to initiate the aforementioned arbitration shall be deemed complete when sent either as required by Court procedure or by (i) electronic mail to any of your current or future electronic mail addresses; (ii) ordinary mail or ordinary or two-day mail by a commercial carrier, in the event a regular mailing address has been provided by the party upon which service is being effected or is otherwise determined by the serving party; or (iii) otherwise in accordance with the laws and procedures of the State of Georgia.
Should the parties be unable to agree upon an arbitrator, the arbitrator shall be chosen by a determination of a court of competent jurisdiction.
Each party will perform all acts, including the execution and delivery of further documents, as the arbitrator deems necessary or desirable to confirm and carry out the terms of the award rendered. Judgment upon the award rendered by the arbitrator may be entered in any court having competent jurisdiction thereof. The award rendered by the arbitrator in any arbitration is final and binding on the parties. The arbitration award may be appealed to a court of competent jurisdiction solely on the basis that the award was arbitrary or capricious.
However, notwithstanding the foregoing Section 25.3, either prior to, during or after the arbitration process, Parkmobile may institute a suit in equity for a temporary injunction (a) to preserve the status quo; (b) to enjoin a breach or threatened breach of this Release; (c) to compel the arbitration or further its purposes and/or to enforce a settlement or award of such arbitration; and/or (d) for any other equitable relief.
You agree that and consent to the exclusive jurisdiction and the venue for any litigation will be in the state or federal courts of Atlanta, Georgia.
YOU AND PARKMOBILE (A) AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING AND (B) AGREE TO WAIVE TRIAL BY JURY. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
26. ASSIGNMENT. We may freely assign our rights in and to and obligations under these Terms. You acknowledge that you may not assign, transfer or sell its rights under these Terms without Parkmobile 's express written consent, which may be withheld for any reason or no reason. Any purported assignment without Parkmobile's consent shall be deemed null and void.
27. SEVERABILITY. If any portion of these Terms is ruled invalid or otherwise unenforceable, such portion shall be deemed amended in order to achieve as closely as possible the same effect as originally drafted. Any invalid or unenforceable portion shall be construed as narrowly as possible in order to give effect to as much of these Terms as possible.
29. LINKED SITES. You acknowledge and agree that Parkmobile has no responsibility for the accuracy or availability of information provided Linked Sites. Links to Linked Sites are provided as a convenience to you, and do not constitute an endorsement by or association with Parkmobile of such sites or the content, products, advertising or other materials presented on such sites. Parkmobile does not author, edit or monitor any Linked Sites. You acknowledge and agree that Parkmobile is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on such Linked Sites. If you access a Linked Site, you do so at your own risk.
30. NO THIRD PARTY BENEFICIARIES. These Terms are not intended to be for the benefit of, and shall not be enforceable by any unaffiliated third party, except as may be specifically provided herein. Nothing herein, express or implied, is intended to or shall confer on any third party any rights (including third-party beneficiary rights), remedies, obligations or liabilities under or by reason of these Terms or otherwise set forth in the Platform, except as may be specifically provided herein. These Terms shall not provide third parties with any remedy, claim, liability, reimbursement, cause of action or other right in excess of those existing without reference to the terms herein. No third party shall have any right, independent of any right that exists irrespective of these Terms, to bring any suit at law or equity for any matter governed by or subject to the provisions herein.
31. PROHIBITED BY LAW. In the event that any aspect of the Platform or these Terms is prohibited by law in your jurisdiction, you agree not to Use the Platform. It is solely your responsibility to determine whether it is allowed by law to participate in the Platform. Without limitation, you release Parkmobile from all liability that could arise from your prohibited participation in the Platform or acceptance of these Terms. Moreover, and without limiting the indemnification otherwise provided herein, you shall indemnify, defend and hold Parkmobile harmless for any and all damages relating to a violation of this Section 31.
32. INTERNATIONAL USE. In light of the international scope of the Internet, you agree to comply with all local laws, rules and regulations, including but not limited to those applicable to online conduct and acceptable Internet content. Without limitation, you acknowledge and agree that you shall comply with all applicable laws and regulations regarding the transmission of technical data from the United States or the country in which you may reside. Without limiting the foregoing, you are responsible for compliance with all import/export laws and regulations of the United States and any other country with jurisdiction.
Parkmobile's failure to enforce any term, provision or condition of these Terms, including the breach or default thereof, by conduct, course of dealing or otherwise, in one or more instances shall not be deemed a waiver.
You may not change, modify or amend this Agreement.
You acknowledge that you have not accepted or agreed to these Terms in reliance on any representations or other promises of Parkmobile which are not specifically and expressly included herein.
The headings in these Terms are for convenience and shall have no force and effect.
By your Use of the Platform, you represent that you have had the opportunity to review these Terms with counsel of your choosing. You further acknowledge that you have thoroughly read these Terms; understand that you are giving up certain legal rights that may otherwise exist and are taking on certain obligations and responsibilities; have asked any questions you desire to clarify the meaning these Terms; and believe it is in your interest to nevertheless proceed with opening a Parkmobile Account and installing and Using the Platform.
The provisions of these Terms that by their sense and context are intended to survive termination (whether by you cancelling or closing your account, ceasing to Use the Platform, or uninstalling the App, or by termination by Parkmobile) shall so survive termination.
34. PARKMOBILE WALLET SUPPLEMENTAL TERMS. By registering and activating a Parkmobile Wallet Account on the Site or in the Platform, you agree to additionally be bound by all supplemental terms and conditions set forth in this Section 34.
Activation of a Parkmobile Wallet occurs when you register for a Parkmobile Wallet, associate your Payment Methods to your Parkmobile Wallet Account, your Payment Methods include at least one valid credit card or PayPal account, and you select a Replenishment Amount option in the settings.
The first time you use your Parkmobile Wallet to pay Transaction Charges, your Payment Method will be automatically charged the Replenishment Amount option you have selected, which will result in the funding of your Parkmobile Wallet Account. Your Parkmobile Wallet funds are deposited in an Escrow account at Citibank (or any other bank that we may select from time to time in our own discretion) linked to your Parkmobile Wallet Account. The Transaction Charges for such Transaction will automatically be paid out of the funds then in your Parkmobile Wallet Account. By way of example only, if your Funding Amount is US $25 and the Transaction Charges for your first transaction are US $5: first, your Payment Method will be charged US $25; second, the US $25 will be deposited into you Parkmobile Wallet Account; third, the US $5 Transaction Charge will be removed from your Parkmobile Wallet Account to complete the Transaction; and fourth, the balance of US $20 will remain in your Parkmobile Wallet Account.
You will not receive interest or other earnings on the funds in your Parkmobile Wallet Account.
Each time you use your Parkmobile Wallet to pay for a Transaction, the applicable Transaction Charges will be deducted from the funds in your Parkmobile Wallet Account.
Parkmobile does not allow split payments (for example, paying a transaction with both the Parkmobile Wallet and a credit card or PayPal). Only one means of payment is accepted per Transaction.
Replenishment of your Parkmobile Wallet is accomplished by the Platform automatically charging your Payment Method with the Replenishment Amount option you have selected.
Replenishment of your Parkmobile Wallet will automatically occur when the Transaction Charges deducted or to be deducted from the balance in your Parkmobile Wallet Account cause or would cause your Parkmobile Wallet Account balance to equal or fall below the threshold amount set by Parkmobile.
If balance of your Parkmobile Wallet Account equals or fall below the threshold amount set by Parkmobile and Parkmobile is unable to Replenish your Parkmobile Wallet Account from your Payment Methods, your Parkmobile Wallet Account will be disabled.
You are responsible for all Transactions initiated using your Parkmobile Wallet Account. If you permit another person or persons to use the your Parkmobile account (Individual or Corporate), we will treat this as if you have authorized such use and you will be liable for all transactions incurred by those persons using your Parkmobile Wallet Account.
In the event that your Parkmobile Wallet Account is closed for any reason, after clearing all pending Transactions, the unused balance will be returned (refunded) to the credit card, or debit card associated to the Parkmobile Wallet, to your PayPal account associated to the Parkmobile Wallet Account, or by check only if neither of the first two refund methods are possible. There will be no refunds for Parkmobile Wallet Accounts with a zero or negative balance. A check refund may take up to twenty (20) business days to be processed and delivered to you.
If you become aware of a discrepancy in your Parkmobile Wallet Account balance and would like to dispute the amount of the balance or any charges made, Member Services must be notified via email within thirty days following the end of the month in which discrepancy occurred and, in no event, later than thirty days following the suspension or closing of your Parkmobile Wallet Account. Discrepancy details must be sent via email to Member Support. Please include your name, mobile phone number, discrepancy details and any other pertinent details in any correspondence to us regarding a discrepancy. If you do not provide such written notice within these timeframes, you will be deemed to accepted any discrepancy your Parkmobile Wallet Account balance.
“Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise.
Our mobile parking session management application for scheduling, starting, and completing parking sessions and Transactions, including but not limited to on-street and off-street parking, parking permits, parking reservations, long term or short term parking, Event parking, etc., and other applications that we may develop are collectively referred to as the “App.”
“Claims” mean claims and rights based on any act, event or omission, and from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs and disbursements of any nature whatsoever.
“Company Account” refers to a Platform account wherein a company can enroll and manage multiple drivers or users under one account.
Section 9 in its entirety sets forth the “Conduct Rules.”
“Electronic Submission” means the electronic delivery or submission of communications, agreements, documents, policies, notices, disclosures, etc. via Messaging, uploading, downloading, or posting such in or on the Platform and includes, without limitation, everything that we electronically provide you in connection with your use of the Platform, your account with us, and your use of our Services whether via Messaging or other means.
“E-SIGN ACT” refers to the Electronic Signatures in Global and National Commerce Act, 15 U.S.C. ch. 96.
“Events” mean temporary or short term events like sporting events, concerts, festivals, entertainment events, and the like.
Marks, inventions, techniques, methods, works of authorship, know-how, publicity rights, trade secrets, proprietary rights, and all other intellectual property rights related thereto are collectively as "Intellectual Property."
Our interactive voice response system is referred to as the “IVR System.”
“Linked Sites” are third party websites that are linked to the Platform and are accessible from the Platform.
Our Legal Notice, which is posted on our Site, as updated, amended, or revised as provided therein, is referred to as the “Legal Notice.”
“License Restrictions” mean all of those terms, restrictions, and prohibitions set forth in Section 3.3.
Whether registered or unregistered patents, trademarks, trade names, servicemarks, logos, company names, brand names, design marks, trade-dress, service or product names and descriptions, emblems, copyright notices; any pending applications for seeking registration or grant of rights; and any other intellectual property or proprietary notices are collectively referred to as the “Marks.”
All information, images, and content displayed, presented, or controlled, or otherwise included in or on the Platform, including but not limited to: Marks; images; photographs; text; software; pictures; graphics; video clips; audio clips; digital downloads; data; information, messages; any and all other information presented, displayed, or controlled by the Platform; other text, graphics, audio clips, video clips, digital downloads, photographs; data compilations together with the look and feel of the Platform and the user experience, including our color combinations; button shapes, sizes, icons, images, organization; and other graphical elements are collectively referred to as "Materials.”
“Membership Rights” mean those rights, offers, discounts, savings, or perquisites provided by Parkmobile or third parties that are forth in the Platform Guidance, on the Site, or accessed via the Platform.
Parkmobile’s “Member Services” provide Parkmobile’s helpdesk function and other customer support, and can be reached via email at email@example.com; by phone at 877-727-5457, or by using the “Contact Us” feature of the Site.
Communications with you via SMS texts, in Platform messaging, push notifications, or email are collectively referred to as “Messaging.”
Parking violations, fines, tickets, and citations; penalties; your vehicle being wheel booted, towed, or impounded; and other enforcement methods of vehicle parking requirements are collectively referred to as “Parking Penalties.”
“Parking Restrictions” mean notices, signs, rules, or directions provided by relevant government authorities; traffic attendants; Transaction Entities; or other authorized people or entities and include without limitation, spaces or zones designated as “no parking,” “emergency,” “tow-away,” “handicapped,” “reserved” and the like, time or day limitations, vehicle size limitations.
“Parkmobile,” “us,” “we,” or “our” mean Parkmobile LLC and its Affiliates.
Our prefunded digital wallet product that is used to pay for parking sessions is referred to as the “Parkmobile Wallet.”
“Parkmobile Wallet Account” refers to the Parkmobile Wallet account you register and activate on the Site or in the Platform, including the escrow account into which the account funds are deposited.
Information, including information of any type necessary to process payments in connection with any Transaction, related to payments via the Payment Methods is collectively referred to as “Payment Information.”
In terms of acceptable methods of payment, we currently accept (but not all Transaction Entities accept): MasterCard, Visa, American Express, and Discover credit cards, debit cards, prepaid cards, and gift cards; PayPal; digital wallets such as Visa Checkout, MasterPass, Chase Pay, and your Parkmobile Wallet Account; debit cards; ACH transactions; and any other payment methods accepted in the future as reflected in the Platform Guidance or the App, all of which are collectively referred to as “Payment Methods.”
Issuers of credit, debit, prepaid, gift card or the like; banking or financial institutions; electronic or digital wallet companies; and any other entity through which payments are made to complete Transactions are collectively referred to as “Payment Providers”.
Permits, codes, certificates, confirmations, validations, transportation or a parking validation (if accepted) for daily parking, monthly parking, reservations, Events, transportation, and the like are referred to as “Permits.”
“Personal Pages” is a reference to the pages on our Site that you use to open your account with us (if you choose to open your account on our Site) or access the Personal Information provided when you opened your account with us.
Our App, Services, Site, and IVR System, together with any future updates, changes or additions thereto, are collectively referred to as our “Platform.”
“Platform Guidance” means the information and guidance provided by Parkmobile in the Member Services (or helpdesk) section of the Site at https://parkmobile.zendesk.com, as such is updated, amended, and/or replaced from time to time.
"Replenishment" refers to any time Parkmobile adds value to your Parkmobile Wallet Account using your Payment Method.
“Replenishment Amount” means the level of Replenishment that you have selected in the settings for your Parkmobile Wallet and this is the amount that will be charged to your Payment Method to Replenish the funds in your Parkmobile Wallet Account.
“Required Payment Method” means a Payment Method that is required by a Transaction Entity or parking location.
Our backend technologies, functions, servers, databases and our other products, services, content, features, technologies, functions, applications, and related websites or other applications are collectively referred to as “Services.”
Our website located at http://us.parkmobile.com is referred to as the “Site.”
These Terms, as updated, revised, or amended from time to time, are referred to as the “Terms.”
As used in these Terms, a “Transaction” means, collectively, starting, paying for, completing or making parking session transactions of all kinds, including, on-street parking, off-street parking, Permit purchases, monthly or other long-term parking transactions, short term parking transactions, reservations, Event parking purchases, and completing other financial transactions Using our Platform using our accepted Payment Methods and any Use of Services.
“Transaction Entity” means, collectively: public (like municipalities and universities) and private owners, operators, managers, contractors, customer service, representatives, agents, and vendors for a parking location; valet service providers; sports teams; theaters; entertainment or festival venues; distributors of the Platform; entities with whom we have a co-branding relationship; companies or entities for whom we provide software without out attribution (white labeled); entities for whom we provide parking management services; governmental agencies; municipalities; Event organizers and partners; education entities; and municipalities; and any other entities or companies for whom we provide our Platform as a contractor, service provider, parking management tool and the like.
“Transaction Charges” include all parking fees, reservation fees, service charges, taxes, Transaction Entity fees, assessments or charges, and Transaction Fees related to a Transaction and all other costs, charges, and fees related to a parking session.
“Transaction Fees” are fees charged by us on a Transaction by Transaction basis and (i) are charged when you initiate a parking session, (ii) are in addition to the regularly charged parking fees for your area, (iii) and vary from location to location based on several factors including Payment Method chosen, parking location, membership level, any agreement in place with the Transaction Entity, and applicability of any offered promotion.
Utilizing the Platform or its components in any manner, including, without limitation, opening a Parkmobile Account, viewing the Platform, completing a Transaction, installing the App, and the like, is referred to as a "Use."
Contributions that you or others make to the Site, which may include, among others, uploading your user profile, participating in chats, using our bulletin boards, etc., are collectively referred to as “User Content.”
When we refer to “you” or “your,” we mean the person accessing or using our Platform. If the person accessing or using our Platform, acts on behalf of, or for the purposes of another person, including a business or other organization, “you” or “your” also mean that other person, including a business organization.
August 31, 2016 version. This version supersedes and fully replaces all prior versions of these Terms.